St Johns Shopping Centre is committed to providing quality accessibility information to ensure our visitors with disabilities have a positive customer experience.
On this page you will find:
We value our customers with a disability or those who require additional help. Therefore, we have invested in our very own disability partner, Able Liverpool to ensure detailed accessibility information is easily available before and during customers planned activity.
By providing an easy-to-use digital solution whereby key accessibility questions and answers can be readily available will give the disabled customer greater confidence that there will be no unexpected barriers, helping them to plan effectively.
Able Liverpool is available across multiple communication channels, e.g. Facebook, Twitter, Skype, voice-enabled services such as Google Assistant and the Web Chat Assistance, which can be seen below. To find out more and to start using the system, please visit here.
Why not follow Able Liverpool on Social Media?
Liverpool Shopmobility is situated on the ground floor of St Johns Shopping Centre, next to Poundland, overlooking Queens Square Bus Station.
Shopmobility hires modern and easy to use equipment including manual wheelchairs, electric wheelchairs and electric scooters. The service operated by the charity Local Solutions also offers a range of additional support services including:
Shopmobility is not restricted to people who are registered disabled, meaning any individual who has a mobility restriction due to age, disability or injury can use the service. The friendly staff will provide training and support to people around the use of the equipment.
Scooters and wheelchairs can be reserved by calling the shop, booking online or making contact via the Local Solutions website.
Tel: 0151 7095245
For further information about St Johns accessibility and special features, please call the centre on 0151 709 0916.
Guide Dogs / Assistance Dogs are welcome.
Shopping trips can be a daunting experience for autistic children who can find busy crowds and loud noises overwhelming. As a result of this, The Entertainer has introduced ‘Autism Hour’ whereby the music is switched off for the first hour of opening each Saturday to create a more welcoming environment for children with autism.
In October 2018 St Johns Shopping Centre was awarded Disability Confident Level 3 – one of the first shopping centres in the country to do so.
Acquiring Disability Confident Level 3 means that St Johns Shopping Centre delivers an inclusive environment for both shoppers and employees. To reach this level, the centre had to be validated by one of the following groups:
St Johns Shopping Centre is Liverpool’s largest covered shopping centre. Situated right in the heart of the city since 1969 and boasting more than 100 retailers including some of the best of the high street names.
So, if you’re looking for fashion, beauty, something for the house, or the latest gadget, we’ve probably got it right here…Find out more
Monday to Wednesday: 9am – 6pm
Thursday: 9am – 7pm
Friday to Saturday: 9am – 6pm
Sunday: 11am – 5pm
St Johns is ideally located with a direct entrance into the centre from the Queens Square Bus Station.