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Santa Dash 2021

23/11/21

We are thrilled to once again team up with the annual Liverpool Santa Dash 2021.

This year the run is taking part on December 21. You can collect your Santa suit NOW from beside Matalan!

Eight charities will benefit from this year’s event – with BTR Liverpool pledging to donate all profits between:

Alder Hey Children’s Charity

Claire House Children’s Hospice

Clatterbridge Cancer Charity

Marie Curie

North West Air Ambulance

Nugent

Roy Castle Lung Cancer Foundation

WUTH Charity.

Participants can collect their Santa pack – which includes a run number, red or blue Santa suit. Collection is closed on December 4.

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Christmas Opening Hours

11/11/21

Monday 13 to Saturday 18 – 9 am to 7 pm
Sunday 19 – 10 am to 5 pm

Monday 20 to Thursday 23 – 9 am to 7 pm
Friday 24 – 8 am to 5 pm

Christmas Day – Closed

Boxing Day – 10 am – 5 pm

Monday 27 to Wednesday 29 9 am – 6 pm

Thursday 30 to Friday 31 9 am – 5 pm

January 1 – Closed

View our regular opening hours here https://stjohns-shopping.co.uk/openinghours/



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Here for you, here for the environment

10/11/21

At St Johns Liverpool, we want to do right by our people and our planet.

Our community of shoppers are important to us and we’re always trying to go above and beyond to make their experience of the centre the best that it can be.

But we also want to show the environment the same level of care and consideration.

Over the last few years, we’ve been working hard to develop exciting initiatives that do good and deliver real results for both people and planet.

In 2020, we installed our living green wall on the exterior of the centre, which has increased green space in the city, improved air quality and provided a habitat for over 15 species of plant – and at 65 metres in length, it’s one of the longest walls of its kind in the country!

In 2021, we built on this great work with the installation of our rooftop beehives. These hives have become home to over 40,000 bees which now pollinate flowers, plants and trees within a three-mile radius of the centre. The success of these exciting projects even led to us being shortlisted for a national award for green business initiatives.

These are just some of the ways we’ve been ensuring we have a positive impact on the world around us, working in collaboration with organisations across the Liverpool City Region.

But we don’t want to stop there. We’ll be continuing to develop exciting, new ways of becoming a more sustainable centre, to benefit our customers and the wider communities we serve.

We’ve been around for over 50 years and now we’re looking ahead to the future, ensuring it’s a greener, cleaner and brighter future for our shoppers.

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In the bag: retailers scoop mystery shopper awards

08/11/21

We’re thrilled that retailers based in St Johns have been awarded eight coveted awards at the Liverpool BID Mystery Shopper Awards!

The ceremony, which took place on Wednesday night, saw our retailers go up against over 400 businesses from across Merseyside, with the St Johns retailers winning more awards than any comparable shopping centre in the city.

Beaverbrooks the Jewellers walked away with the Best National Retailer award, while Frocks, Stush, F. Hinds, Dunkin’ , The Fragrance Shop, Boom: Battle Bar and Eurochange were all distinguished with 100% scores.

Neil Ashcroft, Centre Manager at St Johns Liverpool, said: “I’m absolutely delighted with the Centre’s great success at this year’s Mystery Shopper Awards.

“Our retailers, both big and small, have continued to work hard, despite the obstacles the Covid-19 pandemic presented and the ongoing issues surrounding the Connectivity Scheme.

“The receipt of these awards is testament to the high-quality service St Johns and its tenants provide to shoppers, and we look forward to continuing to serve our community in the best way possible.”

Bill Addy, CEO at Liverpool BID Company, added: “It’s important we recognise what a huge achievement this is for our city centre businesses, and particularly for St Johns.

“The Centre has shown incredible strength and determination in the face of a challenging year. A warm welcome is always guaranteed at St Johns and these results prove it.

“Customer service is crucial for the wider city centre in shaping people’s experiences and enjoyment. Liverpool has demonstrated resilience this year and these results show businesses are committed to maintaining their high standards of customer service.”

Sarah McVicar, Senior Asset Manager at RivingtonHark, added: “The success of the Centre’s retailers in the Mystery Shopper Awards is great news for the St Johns community.

“These coveted awards demonstrate St Johns’ ongoing commitment to providing a high-quality service to shoppers, placing the Centre in a strong position for 2022 and beyond.”

St Johns’ car park and the adjoining Holiday Inn hotel were also recognised for their excellent levels of customer service, and the Liverpool BID company noted that St Johns is ahead of the rest of the city for the level of service it provides.

St Johns and the car park remain open for the convenience of our community. To explore our retailers, head to https://stjohns-shopping.co.uk/stores/

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Here for you @ The Inclusive Hub

28/10/21

We teamed up with Inclusive Hub in Liverpool to help them with some maintenance work. Watch our video to see more about this fantastic facility.

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Hey, Liverpool!

07/07/21

St Johns Liverpool are proud to be launching a new campaign centred around our community of customers, those who have shopped with us for many years and whose loyalty we value.

We know that the past 18 months have been a challenging time for many people and we want to recognise that through our initiatives, giving back to the community and acknowledging the various ways that they enrich and enhance our centre.

Over the last year, we’ve been developing a series of environmental initiatives, like our living green wall and rooftop beehives, with the goal of making the immediate area a greener, cleaner place for staff and customers alike. We’re thrilled that these unique and novel initiatives have had a direct impact on the local environment, but also on the wellbeing of shoppers and local residents too.

Alongside these environmental projects, we want to make sure we are reaching out to support our wider community of shoppers in whichever way we can. So, over the coming months, we’ll be organising competitions with exciting prizes up for grabs, working with schools and community organisations, rewarding staff who’ve gone above and beyond, and creating in-centre experiences for families and friends.

We want these acts of kindness to have a positive impact on our community of people, and we look forward to inviting you to make new memories with St Johns Liverpool.

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St Johns Liverpool: Proud to be supporting the LGBT+ community

10/06/21

Pride month is an important time for organisations and individuals to reflect on their commitments to diversity and inclusivity in the workplace: to look at how far we’ve come, remember how far we have yet to go until we achieve true equality, and consider the part each of us has to play in effecting meaningful change.

St Johns has been serving Liverpool for over 50 years and is proud to be at the heart of a bustling and progressive city. As a team, we have fostered a culture not just of acceptance or tolerance, but of celebration. We embrace the diversity and individuality of our team and our customers, and always strive to ensure everyone who steps through our doors feels at home.

However, we also know that Pride month presents a great opportunity for businesses to highlight the support available to those who may be struggling and to signpost the brilliant organisations who work tirelessly to combat stigma, prejudice and inequality.

With this in mind, we’ve put together a list of organisations across the region whose work, not just during Pride month but throughout the whole year, is a vital and necessary resource for many LGBT+ people in the city of Liverpool and beyond.

The Michael Causer Foundation is a charity that supports young LGBT+ people across the city

Sahir House supports, empowers and provides information for those living with HIV

LCR Pride Foundation is an organisation promoting Liverpool as an LGBT+ friendly city

Trans Health Merseyside provides health information and support to transgender and gender non-conforming people

GYRO is a collection of youth groups for LGBT+ people to socialise and receive support

Lancashire LGBT supports LGBT+ people in Lancashire to lead happier, healthier lives

In-Trust Merseyside works with, and advocates for the acceptance of, the trans community

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St Johns installs rooftop beehives

18/05/21

As part of our growing efforts to become a more environmentally conscious organisation, and to promote positive mental wellbeing among our employees, we’ve installed two beehives on the rooftop of our site!

It might come as a surprise, but bees are incredibly important to our ecosystem, and they play a critical role in preserving ecological balance. Without bees pollinating plants, crops and flowers, we wouldn’t be able to produce much of the food that sustains us and our city wouldn’t be as green as it is.

The hope is that by keeping bees on our rooftop, we can do our part in contributing to the environmental generation of the local area. Between the two hives, there’ll be 40,000 bees – and this number will keep growing as the hives attract new bees!

But this isn’t the time we’ve developed an initiative to become a more environmentally friendly centre. Last June, we installed a “living green wall” on the exterior of the centre, an installation with over 14,000 evergreen plants to encourage bees to pollinate. At 65 metres, it’s one of the longest of its kind in the UK and it also contributes to making our city a greener place.

This new initiative won’t just have an environmental impact, though. Beekeeping has been shown to reduce stress, anxiety and depression, so we hope that we can have a positive effect on the mental wellbeing of our incredible team, as well as benefiting the local environment.

If you want to learn more about our rooftop hives and other exciting initiatives, follow us on Facebook, Twitter and Instagram to keep up to date!

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Lime Street Project.

11/05/21

IMPORTANT:

Elliot Street is temporarily closed.
Are you driving into the centre? The road layout around our car park is a bit different.
The easiest access is through Skelhorne Street – beside Lime Street Station.
Take your time, we are worth the wait!

As these works progress, there will be a lot of road works outside Lime Street and at the entrance to our car park.
IMPORTANT: This work will be ongoing for many months, but the centre and car park is open as usual.

  • Some of the bus routes around the city have changed due to the work taking place, stay up-to-date with the latest updates from Merseytravel.
  • Liverpool City Council will have regular updates on the Connectivity Scheme; please click here for further details on phase one of the work.
  • Some footpaths are closed off, outside the old Lewis’s building – diversions are in place.
  • If arriving from Central Station – the route is as normal
  • If arriving from Lime Street – proceed down the path towards the pedestrian crossing opposite Sainsbury’s
  • If arriving from the St Georges stop opposite Lime Street – turn right when you come out and follow the pedestrian crosses.

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Shopping is back!

08/04/21

All our stores are OPEN.
Over 100 stores, and 1,000s of the biggest brands.
Beauty, fashion, food and more! Shop safely with St Johns.
Click here to view our full store list – happy shopping!

We continue to adhere to an intensive cleaning schedule. Throughout the day, every day, all touchpoints in the Centre (e.g. door handles, tables, surfaces) will be cleaned with a chemical spray which disinfects against COVID-19 on contact.

Our opening hours remain the same:
Monday – Wednesday 9-6
Thursday 9-7
Friday Saturday 9-6
Sunday 11-5

Our car park is OPEN. Click here for more information on hourly and contract rates.

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St Johns & COVID-19: Frequently Asked Questions

05/06/20

Since 1969 St Johns has been here for you and here for Liverpool. Like other shopping centres across the UK we have been supporting communities, ensuring essential stores remain open and accessible to all throughout the duration of the COVID-19 pandemic.

We ask that when you do start visiting the Centre again, that you are patient, responsible and respectful to everyone in the Centre. And, please do give particular priority to the elderly and vulnerable in our community.

As a community shopping centre, St Johns cares about Liverpool and we want to continue enhancing the lives of local people in every way we can, and particularly during the current time, ensuring that you, your family and your friends can shop safe.

What are St Johns’ opening times?

Regular St Johns opening times will resume on Monday 15th June as follows:

Monday – Wednesday, 9am – 6pm.

Thursday, 9am – 7pm.

Friday – Saturday, 9am – 6pm.

Sunday, 11am – 5pm.

Please note that these operating hours refer to the shopping centre. The opening hours of individual stores may vary; please contact stores directly to confirm their opening hours.

What measures has St Johns taken to minimise COVID-19?

As a community shopping centre in the heart of Liverpool, we recognise that the health and safety of our customers, colleagues and retailers must be our highest priority.

As such, we will be ensuring that the Centre is re-opening in a controlled and compliant manner that adheres to government guidelines.

To ensure the Centre is ready to be re-opened to the public we have undertaken a series of measures:

The entire centre has been subject to a chemical deep clean of all malls, ceilings, floors, entrances and back of house. The chemical used in the clean disinfects against COVID-19 on contact.

We have implemented, and will continue with, an intensive cleaning schedule. Throughout the day, every day, all touchpoints in the Centre (e.g. door handles, tables, surfaces) will be cleaned with a chemical spray which disinfects against COVID-19 on contact.

Twenty new hand sanitiser stations have been installed throughout the Centre. These are free for you to use and will be cleaned and refilled regularly throughout the day, every day.

To make sure the Centre stays as clean as possible we have implemented photographic cleaning audits. We will be checking on a regular, scheduled basis that all touchpoints have been thoroughly and appropriately cleaned to keep you, your family, friends safe.

How are you supporting retailers to prevent COVID-19?

St Johns is home to a wide variety of different stores, but they ALL have a responsibility to ensure they are implementing appropriate social distancing and cleansing measures to protect the public, their staff and centre workers.

We are working collaboratively with all of our stores to make sure they are safe to open.

Before opening to the public, all stores within St Johns will have completed the following actions:

Completed a COVID-19 Risk Assessment which includes setting out regular in-store cleaning schedules.

Setting out appropriate social distancing measures within their stores such as the installation of floor markings and fixtures.

We will also be encouraging all stores to consider the installation of perspex screens at till areas, to provide staff with PPE (Personal Protective Equipment), and to request that customers use contactless payment options where possible.

All stores are also under strict instruction to close immediately and inform centre management if any member of staff begins to show symptoms of COVID019.

What social distancing measures will be in place in St Johns?

We want your visit to St Johns to be as safe and pleasant as possible. You will see social distancing signage throughout the Centre. This includes floor markings which will tell you where it is safe to walk, safe to stop, and safe to queue.

You may find that sometimes you have to wait outside the Centre before you can come in. This is because we can only let a certain number of people into the Centre at any one time. This is so that social distancing can be safely observed. We ask for your patience when this happens.

When you are walking around the Centre you may occasionally hear public announcements over the Centre tannoy system. These are friendly reminders to make sure that everyone is practising social distancing.

Will St Johns be monitoring the number of people in the Centre at any one time?

Yes. We will be actively monitoring the number of people in the Centre so that social distancing can be maintained. We have calculated the total number of people that can be in the Centre at any one time, allowing for 2 metres of personal space. Our footfall cameras will enable us to monitor this number and if necessary, we will close entrances until the number of people in the Centre has decreased.

This may mean that you occasionally have to wait outside the Centre. We ask for your patience when this happens. We don’t want to put the health of our customers, retailers or staff at risk. As soon as the number of people in the Centre decreases, you will be allowed to enter.

Will St Johns have a one-way system?

No. We haven’t put a one-way system in place as we want to make sure your shopping trip is as simple as possible. There are many social distancing reminders around the Centre as well as floor markings highlighting where you can queue for your favourite stores. We want you to shop safe and enjoy your visit to the Centre.

Is the car park open?

Yes. The car is open.

Are St Johns’ toilets open?

Yes. The toilets are now open.

What measures are you taking to protect elderly and vulnerable shoppers?

St Johns is open for all. But we want to make sure that elderly and vulnerable shoppers are able to enjoy a safe and enjoyable shopping experience. We have installed signage that asks shoppers to take care and respect elderly and vulnerable shoppers. We will also have regular public announcements over our tannoy system reminding shoppers to take care and respect elderly and vulnerable shoppers.

We’ve taken other measures to ensure that St Johns is as inclusive as possible. We have installed free hand sanitisers at wheelchair-user friendly height. We’ve also updated our digital assistant Able AI with all of the latest accessibility information to ensure that vulnerable shoppers can access the information they need to have a safe, comfortable and enjoyable shopping experience.

Further updates

To stay up to date with the latest news, information and announcements from St Johns, please follow our Twitter and Facebook pages.

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St Johns – a stand out performer once again

20/01/20

Great news! New figures released show that we were one of the UK’s stand-out performers in 2019, despite a dramatic fall in shopper numbers nationally for traditional shopping centres.

Across the UK, we have seen decreasing footfall dips due to consumers opting for the convenience of online shopping or retail parks. However, 2019 was our most successful year yet as we welcomed 13 million shoppers through our doors, generating an additional £10m in sales while we celebrated our 50th birthday.

While multiple UK high streets and shopping centres are struggling and facing uncertain futures, we have bucked national trends thanks to our prime city-centre location, innovative marketing strategy and great shopping experience.

Last year was our best ever year, and we aim to continue to strive and stand out from other shopping centres and retail destinations from our outstanding attention-to-detail. We’re confident that we can make 2020 an even more successful year as we continue to develop our retail environment which combines the best independent stores from across Liverpool and national retail brands.

We’d like to thank our senior management team for all their continued dedication, and our new (and returning) customers who make us a great success!

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Welcome, The Whitechapel Centre!

03/01/20

We would like to welcome The Whitechapel Centre as our new charity partner.

The Whitechapel Centre is one of the leading homelessness and housing charities in Liverpool. Their mission is to prevent and resolve homelessness, social exclusion and housing poverty by providing practical, realistic, tailored support so that each person can find a route out of homelessness, maintain a home and achieve their individual potential. Their services include Street Outreach, supported accommodation for both single people and families, harm reduction, learning and enablement activities, housing and welfare advice, peer mentoring, and a private rented bond scheme. All of their projects reflect the diverse routes into and through homelessness.

The partnership will last six months, running for the beginning of January, until the end of June. The Whitechapel Centre will have access to the centre, allowing them to hold events, raise awareness and fundraise throughout the period.

Neil Ashcroft, Centre Manager explains “We’re happy to announce The Whitechapel Centre as our chosen charity for the next six months. As a community shopping centre, it is important that we reach out to everyone that we can, we’re thrilled to fundraise and assist such a valuable charity.”

Please keep up-to-date with the latest events on our social media pages!

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Christmas Quiet Hour at The Entertainer

10/12/19

The Entertainer is introducing a Christmas quiet hour to create a safe environment for autistic people and to enable a calmer shopping experience in-store.

Every morning for the first hour, the store will be turning off the music, loud demos and (where possible) dimming the lights.

What a brilliant idea!👏

All updates

The Samaritans and St Johns

01/12/21
St Johns are pleased to partner with The Samaritans of Liverpool and Merseyside to help support...

St Johns Shopping Centre – Environmental Policy

23/11/21
At St Johns Shopping Centre, we recognise that we have a responsibility to reduce...

BLACK FRIDAY

11/11/21
Black Friday is here on November 26.See some of the top offers from our...

Here For You

06/10/21
St Johns Shopping Centre is fully open, including its car park, despite the ongoing...

Quiet shopping hours

23/08/21
We understand that you may want a quieter shopping experience in St Johns. Whether...

Love, peace and shopping

15/07/21
We are looking forward to the next phase of society reopening. It’s an exciting...
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The Samaritans and St Johns

01/12/21

St Johns are pleased to partner with The Samaritans of Liverpool and Merseyside to help support our community.
The Samaritans of Liverpool and Merseyside is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide. 

As we are still enduring a difficult time, we want to ensure as many people as possible in our community are supported.
The St Johns team will be assisting The Samaritans of Liverpool and Merseyside throughout the year with a presence in the Centre and a fundraising event in the Spring.

Call The Samaritans any time, day or night, for free on 116 123 If you would prefer someone to call you, please click here.

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St Johns Shopping Centre – Environmental Policy

23/11/21

At St Johns Shopping Centre, we recognise that we have a responsibility to reduce the impact of our operation on the environment wherever possible.  Sustainability and reducing environmental impact are central to our business strategy alongside making a difference within our local community.

We are committed to:

  • Complying with all relevant environmental legislation and regulations
  • Encouraging environmentally responsible behaviour throughout our workforce
  • Improving the awareness and understanding of environmental issues amongst contractors, tenants and visitors
  • Continually improve by putting sustainability at the centre of operational decision making; incorporating small and large changes to centre operations and processes which have a positive environmental impact  
  • Preventing pollution wherever possible and practicable by developing non-polluting practices
  • Sourcing electricity for the centre common areas that originates from 100% renewable sources
  • Communicating ways in which the local community can engage and contribute to centre sustainability initiatives
  • Setting goals and targets to continually improve our environmental performance

Our Environmental Goals

  • Reduce our carbon footprint
  • Improve energy efficiency within all common parts of the centre
  • Promote the reduction, re-use and recycling of our waste and focus on waste minimisation
  • Ensuring safe and efficient storage and disposal of all waste
  • Educate all stakeholders

St Johns Shopping Centre is proud that it has:

  • Installed of a 65m-long living green wall, the largest of its kind outside of London, containing 17 different plant species
  • Absorbed two tonnes of pollution and created 750kg of oxygen through the same initiative
  • Installed beehives on the rooftop of the centre, positively contributing to city centre biodiversity
  • Reduced general waste by 66 tonnes, achieving a 10% annual reduction
  • Recycled 35 tonnes of food waste per annum
  • Installed eight electric vehicle charging points in the centre car park
  • Replaced 90% of incandescent lighting for detection-controlled LED lighting, and switched to a green energy provider
  • Reduced its electricity consumption by 29%, its gas consumption by 16% and its water usage by 11%
  • Moved from a fixed waste collection schedule to an ad-hoc schedule, maximising its efficiency

Neil Ashcroft

Centre Manager, St Johns Shopping Centre

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BLACK FRIDAY

11/11/21

Black Friday is here on November 26.
See some of the top offers from our stores in St Johns.

JD

  • Up to 50% off all big-name brands

ARGOS

  • Top deals on laptops
  • Up to 50% off selected watches
  • Up to 50% off selected toys

MATALAN

  • Up to 20% off homeware
  • 30% off kidswear

THE FRAGRANCE SHOP

  • Up to 80% off

THE PERFUME SHOP

  • Price-slash deals

F.HINDS

  • Get buy one get one half price on EVERYTHING until 25th November

PERFECT GETAWAYS

  • Deposits from £25pp
  • Free Child places

BEAVERBROOKS

  • Up to 50% off diamonds, jewellery, and watches in-store

TRESPASS

  • 20% off selected styles

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Here For You

06/10/21

St Johns Shopping Centre is fully open, including its car park, despite the ongoing issues concerning the Lime Street Connectivity Scheme.

We are aware that NMCN, the main contractor working on the Lime Street Connectivity Scheme, has entered administration. While Liverpool City Council is working at pace to assign a new contractor and get the development back on track, we want to assure our shoppers that St Johns Shopping Centre and its neighbouring businesses are, as always, open and accessible.

“After a lengthy process of consultation and considerable delay to the progress of the Connectivity Scheme, we are disappointed to learn of the continued disruption that will be caused in light of NMCN entering administration,” said Neil Ashcroft, Centre Manager at St Johns Shopping Centre.

“I would like to, once again, reiterate that we remain open and committed to serving our customers in any and every way we can.

“As a shopping centre located in the heart of the city and surrounded by a range of other businesses that have been impacted by the ongoing redevelopment of the area, we are here to serve our people and provide a high-quality leisure offering through our community of over 100 retailers.

“St Johns has seen great success so far in 2021, with the arrival of new retailers including Boom Battle Bar and HMV, and we look forward to continuing to serve our shoppers, in spite of the potential delays caused by this.”

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Quiet shopping hours

23/08/21

We understand that you may want a quieter shopping experience in St Johns.
Whether you are still nervous in busy areas, or if you or a family member has additional needs that would benefit from a slower pace, we are here for you.

Quiet hours – from our most recent data:

  • Monday to Wednesday 9 – 11 am and 5 – 6 pm
  • Thursday 9 – 11 am and 5 – 7 pm
  • Friday and Saturday 9 -11 am and 5 -6 pm
  • Sunday in general Sunday is our quietest day.

If you need any more information, do not hesitate to contact our team on 0151 709 – 0916.

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Love, peace and shopping

15/07/21

We are looking forward to the next phase of society reopening. It’s an exciting time for many businesses, enabling them to operate at full capacity and to start to see normality returning to our city.

We understand that this will be a daunting time of change for some people. But here at St Johns, we want to remind our shoppers that we are still here for you. Your safety and comfort are still, as always, hugely important to us.

As we all navigate these next phases, we’re taking steps of our own to ensure all our shoppers are catered to. We will be:

· Regularly cleaning high-impact touch points

· Providing sanitising stations for customer use

· Continuing to encourage the use of contactless payments, where possible

· Asking that you respect those who choose to wear a mask.

Our team are here to help you and if you need any assistance or have any questions, please let them know.

Centre Manager,

Neil Ashcroft