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What stores are open?

12/06/20

NOW OPEN

  • ALDI
  • ATM
  • BABY MELANIE
  • BEAUTY SPOT WAREHOUSE
  • BEAVERBROOKS
  • BU
  • BUNNIES
  • CATWALK
  • CHOPSTIX
  • CS2
  • D-FYNE
  • EGO
  • EQUIVALENZA
  • EUROCHANGE
  • EVANS
  • F HINDS
  • FROCKS
  • HANA’S BOUTIQUE
  • HOME BARGAINS
  • JAYS EXPRESS
  • JD SPORTS
  • KEEPTIME WATCH REPAIRS
  • KIDS BOUTIQUE
  • KISS
  • KOKO
  • LIVERPOOL HAIR & COSMETICS
  • MATALAN
  • MILEY’S ACCESSORIES
  • MILTONS
  • MISKYRA
  • MISSIE
  • MOBILE BOOTH
  • MUSIC & FILM DIRECT
  • PHONE BAR
  • POUND BAKERY
  • REBELLIOUS
  • RYMANS
  • SAINSBURY’S
  • SHOO SHOO
  • SHU STUDIO
  • SHUSH
  • ST JOHNS NEWS
  • ST JOHNS SHOE REPAIRS
  • STORM WOMENSWEAR
  • STORM MENSWEAR
  • STUSH
  • THE BAG SHOP
  • THE ENTERTAINER
  • THE FRAGRANCE SHOP
  • THE PERFUME SHOP
  • TRESPASS
  • WILKO
  • YOURS

The health of our customers and staff is our highest priority.

Everyone who works here has been thoroughly briefed on the steps to take to best keep themselves and customers protected, and we advise all our customers to follow the guidance issued by the Government, its Chief Medical Officer and Public Health England which you can read here.

If you are showing any symptoms of the virus we kindly ask that you refrain from visiting St Johns and follow Government advice.

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St Johns & COVID-19: Frequently Asked Questions

05/06/20

Since 1969 St Johns has been here for you and here for Liverpool. Like other shopping centres across the UK we have been supporting communities, ensuring essential stores remain open and accessible to all throughout the duration of the COVID-19 pandemic.

As we prepare to re-open more stores and welcome increasing numbers of people to the Centre, we wanted to provide a place where you can find answers to the most frequently asked questions we’ve been receiving by telephone and on social media.

We ask that when you do start visiting the Centre again, that you are patient, responsible and respectful to everyone in the Centre. And, please do give particular priority to the elderly and vulnerable in our community.

As a community shopping centre, St Johns cares about Liverpool and we want to continue enhancing the lives of local people in every way we can, and particularly during the current time, ensuring that you, your family and your friends can shop safe.

Which stores are open?

Essential Stores

Throughout the COVID-19 pandemic our essential stores have remained open. These are food retailers and household goods stores such as Aldi, Iceland, Home Bargains and Wilko.

Non-Essential Stores

From Monday 15th June, the Government will allow non-essential stores to open. This means that at St Johns all of our non-essential stores (except for nail and hair care) will re-open to the public on that date.

Hair Salons and Nail Bars

Although government guidelines are still being developed, it is expected that nail and hair care stores will be allowed to open on Saturday 4th July.

We will be providing up-to-the-minute updates about store openings on our Twitter and Facebook pages.

What are St Johns’ opening times?

Regular St Johns opening times will resume on Monday 15th June as follows:

Monday – Wednesday, 9am – 6pm.

Thursday, 9am – 7pm.

Friday – Saturday, 9am – 6pm.

Sunday, 11am – 5pm.

Please note that these operating hours refer to the shopping centre. The opening hours of individual stores may vary; please contact stores directly to confirm their opening hours.

What measures has St Johns taken to minimise COVID-19?

As a community shopping centre in the heart of Liverpool, we recognise that the health and safety of our customers, colleagues and retailers must be our highest priority.

As such, we will be ensuring that the Centre is re-opening in a controlled and compliant manner that adheres to government guidelines.

To ensure the Centre is ready to be re-opened to the public we have undertaken a series of measures:

The entire centre has been subject to a chemical deep clean of all malls, ceilings, floors, entrances and back of house. The chemical used in the clean disinfects against COVID-19 on contact.

We have implemented, and will continue with, an intensive cleaning schedule. Throughout the day, every day, all touchpoints in the Centre (e.g. door handles, tables, surfaces) will be cleaned with a chemical spray which disinfects against COVID-19 on contact.

Twenty new hand sanitiser stations have been installed throughout the Centre. These are free for you to use and will be cleaned and refilled regularly throughout the day, every day.

To make sure the Centre stays as clean as possible we have implemented photographic cleaning audits. We will be checking on a regular, scheduled basis that all touchpoints have been thoroughly and appropriately cleaned to keep you, your family, friends safe.

How are you supporting retailers to prevent COVID-19?

St Johns is home to a wide variety of different stores, but they ALL have a responsibility to ensure they are implementing appropriate social distancing and cleansing measures to protect the public, their staff and centre workers.

We are working collaboratively with all of our stores to make sure they are safe to open.

Before opening to the public, all stores within St Johns will have completed the following actions:

Completed a COVID-19 Risk Assessment which includes setting out regular in-store cleaning schedules.

Setting out appropriate social distancing measures within their stores such as the installation of floor markings and fixtures.

We will also be encouraging all stores to consider the installation of perspex screens at till areas, to provide staff with PPE (Personal Protective Equipment), and to request that customers use contactless payment options where possible.

All stores are also under strict instruction to close immediately and inform centre management if any member of staff begins to show symptoms of COVID019.

What social distancing measures will be in place in St Johns?

We want your visit to St Johns to be as safe and pleasant as possible. You will see social distancing signage throughout the Centre. This includes floor markings which will tell you where it is safe to walk, safe to stop, and safe to queue.

You may find that sometimes you have to wait outside the Centre before you can come in. This is because we can only let a certain number of people into the Centre at any one time. This is so that social distancing can be safely observed. We ask for your patience when this happens.

When you are walking around the Centre you may occasionally hear public announcements over the Centre tannoy system. These are friendly reminders to make sure that everyone is practising social distancing.

Will St Johns be monitoring the number of people in the Centre at any one time?

Yes. We will be actively monitoring the number of people in the Centre so that social distancing can be maintained. We have calculated the total number of people that can be in the Centre at any one time, allowing for 2 metres of personal space. Our footfall cameras will enable us to monitor this number and if necessary, we will close entrances until the number of people in the Centre has decreased.

This may mean that you occasionally have to wait outside the Centre. We ask for your patience when this happens. We don’t want to put the health of our customers, retailers or staff at risk. As soon as the number of people in the Centre decreases, you will be allowed to enter.

Will St Johns have a one-way system?

No. We haven’t put a one-way system in place as we want to make sure your shopping trip is as simple as possible. There are many social distancing reminders around the Centre as well as floor markings highlighting where you can queue for your favourite stores. We want you to shop safe and enjoy your visit to the Centre.

Is the car park open?

Yes. The car park will re-open on Monday 15th June.

Are St Johns’ toilets open?

No. Unfortunately, due to the confined layout of the Centre’s toilets we are unable to implement appropriate social distancing measures within them. We want to ensure that shoppers stay safe and protected at all times, which means that the toilets will remain closed.

However, we have installed twenty free hand sanitiser stations throughout the Centre so you will still be able to cleanse your hands regularly.

What measures are you taking to protect elderly and vulnerable shoppers?

St Johns is open for all. But we want to make sure that elderly and vulnerable shoppers are able to enjoy a safe and enjoyable shopping experience. We have installed signage that asks shoppers to take care and respect elderly and vulnerable shoppers. We will also have regular public announcements over our tannoy system reminding shoppers to take care and respect elderly and vulnerable shoppers.

We’ve taken other measures to ensure that St Johns is as inclusive as possible. We have installed free hand sanitisers at wheelchair-user friendly height. We’ve also updated our digital assistant Able AI with all of the latest accessibility information to ensure that vulnerable shoppers can access the information they need to have a safe, comfortable and enjoyable shopping experience.

Further updates

To stay up to date with the latest news, information and announcements from St Johns, please follow our Twitter and Facebook pages.

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St Johns – a stand out performer once again

20/01/20

Great news! New figures released show that we were one of the UK’s stand-out performers in 2019, despite a dramatic fall in shopper numbers nationally for traditional shopping centres.

Across the UK, we have seen decreasing footfall dips due to consumers opting for the convenience of online shopping or retail parks. However, 2019 was our most successful year yet as we welcomed 13 million shoppers through our doors, generating an additional £10m in sales while we celebrated our 50th birthday.

While multiple UK high streets and shopping centres are struggling and facing uncertain futures, we have bucked national trends thanks to our prime city-centre location, innovative marketing strategy and great shopping experience.

Last year was our best ever year, and we aim to continue to strive and stand out from other shopping centres and retail destinations from our outstanding attention-to-detail. We’re confident that we can make 2020 an even more successful year as we continue to develop our retail environment which combines the best independent stores from across Liverpool and national retail brands.

We’d like to thank our senior management team for all their continued dedication, and our new (and returning) customers who make us a great success!

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Welcome, The Whitechapel Centre!

03/01/20

We would like to welcome The Whitechapel Centre as our new charity partner.

The Whitechapel Centre is one of the leading homelessness and housing charities in Liverpool. Their mission is to prevent and resolve homelessness, social exclusion and housing poverty by providing practical, realistic, tailored support so that each person can find a route out of homelessness, maintain a home and achieve their individual potential. Their services include Street Outreach, supported accommodation for both single people and families, harm reduction, learning and enablement activities, housing and welfare advice, peer mentoring, and a private rented bond scheme. All of their projects reflect the diverse routes into and through homelessness.

The partnership will last six months, running for the beginning of January, until the end of June. The Whitechapel Centre will have access to the centre, allowing them to hold events, raise awareness and fundraise throughout the period.

Neil Ashcroft, Centre Manager explains “We’re happy to announce The Whitechapel Centre as our chosen charity for the next six months. As a community shopping centre, it is important that we reach out to everyone that we can, we’re thrilled to fundraise and assist such a valuable charity.”

Please keep up-to-date with the latest events on our social media pages!

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Christmas Quiet Hour at The Entertainer

10/12/19

The Entertainer is introducing a Christmas quiet hour to create a safe environment for autistic people and to enable a calmer shopping experience in-store.

Every morning for the first hour, the store will be turning off the music, loud demos and (where possible) dimming the lights.

What a brilliant idea!👏

All updates

Elfie Selfie Station🎅

20/11/19
Come and join us in the Elfie Selfie Station at St Johns Shopping Centre...

Our guide to the perfect Christmas dinner

04/12/19
As Christmas draws nearer, there is nothing better than the prospect of spending some...

St Johns is Turning Purple!

07/11/19
Nearly one in every five people in the UK has a disability or impairment....

St Johns is Christmas

13/11/19
Ho, ho, ho!🎅 Get into the festive spirit and enter this fabulous competition to...

St Johns is for Everyone

11/11/19
We value our customers with a disability or those who require additional help. Therefore,...

St Johns is Supportive

21/10/19
Here at the centre, we care passionately about the local community, which is why...
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Elfie Selfie Station🎅

20/11/19

The Elfie Selfie Station

Come and join the Elfie Selfie Station at St Johns Shopping Centre this Winter, where cheeky elves are getting ready for Christmas. They’re busy sorting the post for Father Christmas, checking the nice list and have even been known to break into song whilst they work!

The Nice List

Been good this year? Check you are on the nice list and get a magic seal of approval from the Elves. You can mark your house on the world map, so the big-man will know where to find you on Christmas eve.

Take an Elfie Selfie

Choose from a selection of funky props and costumes and strike a pose in giant photo frames. The cheeky elves will be on hand to pose in your pics or take them for you.

Get Crafty

Grab the glitter and join in with some winter crafts where you can make your very own Christmas decoration to take home and decorate your home or tree. Elves are on hand to help you with the tricky bits.

All activities are free and suitable for children and adults alike.

The Elfie Selfie Station in St Johns Shopping Centre is open 12-4 pm every Saturday and Sunday between 23 & 24 Nov – 21 & 22 Dec 2019.

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Our guide to the perfect Christmas dinner

04/12/19

As Christmas draws nearer, there is nothing better than the prospect of spending some quality time with friends and family and indulging on mince pies and prosecco. From the turkey to the Christmas pudding and everything in-between, we’re on-hand for everything you could need throughout the festive season. However, we do know that these times of celebration can often be stressful, so the team at St Johns have put together an extra-special Christmas food and drink guide to set you up for the most delicious Christmas yet.

If you’re tired of putting together your own Christmas list, meet our foodies from the St Johns team, who have luckily for you, put together the perfect Christmas food and drink guide, ranked from 1st-3rd place.

Neil – A keen foodie, who loves to travel and try cuisine all over the world.

Nicola – A scouse girl, who thinks fizz is the perfect accompaniment in any occasion!

Stephen – A lover of all things festive and recently turned vegetarian.

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St Johns is Turning Purple!

07/11/19

Nearly one in every five people in the UK has a disability or impairment. Their collective spending power – the Purple Pound – is worth £249 billion to the UK economy. However, this potential is not being fully realised. There are still real (and perceived) barriers that make it harder for disabled people to spend money in-store, and enjoy a drink or meal out. The aim of Purple Tuesday is to make customer-facing businesses more aware of these opportunities and challenges and inspire them to make changes to improve the disabled customer experience over the long term.

On Tuesday 12th November, St Johns Shopping Centre is celebrating Purple Tuesday by turning – you guessed it – purple! Our team will be wearing purple on the day!

Make sure you join us from 12pm for the launch of our brand new digital assistant, Able Liverpool, followed by a local choir, Sing Me Merseyside. Our very own Purple Santa will be around the centre on the day also giving out treats!

Our festive Christmas light switch-on will then begin from 5pm!

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St Johns is Christmas

13/11/19

Ho, ho, ho!🎅 Get into the festive spirit and enter this fabulous competition to win tickets to The World Famous Grotto at St Johns Shopping Centre throughout the festive period.

Simply follow us on Facebook to enter!

Terms & Conditions

1. This competition is being run by St Johns Shopping Centre, St George’s Pl, Liverpool, L1 1LY.
2. The prize will be 4 tickets to The World Famous Grotto at St Johns Shopping Centre.
3. To enter, participants must like St Johns Shopping Centre’s Facebook page and comment on the competition post with an appropriate response.
4. Closing date for entry will be stated on each post. After this date, the no further entries to the competition will be permitted.
5. A winner will be announced and contacted by the St Johns Team via private message. Participants must provide their email address to collect their winning code to book their tickets via The World’s Famous Grotto website.
6. If the winning customer does not respond to the initial contact email within 48 hours, we reserve the right to reallocate the prize.
7. Winners must collect their prize within 2 weeks of accepting the prize.
8. Winners MUST confirm and accept all the terms and conditions upon accepting the prize.
9. The prize winner may be required to take part in PR activity, including photography or video. Please note, promotional activity may be shown on marketing platforms including the St Johns Shopping Centre’s social media and website.
10. Employees of St Johns Shopping Centre, their immediate families, press, agencies, sponsors and commercial partners or any person directly connected to those listed above are not eligible to enter this competition.
11. St Johns Shopping Centre reserves the right to withdraw or amend the promotion at any time without prior notice.

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St Johns is for Everyone

11/11/19

We value our customers with a disability or those who require additional help. Therefore, we have invested in our very own disability partner, Able Liverpool to ensure detailed accessibility information is easily available before and during customers planned activity.

By providing an easy-to-use digital solution whereby key accessibility questions and answers can be readily available will give the disabled customer greater confidence that there will be no unexpected barriers, helping them to plan effectively.

Able Liverpool is available across multiple communication channels, e.g. Facebook, Twitter, Skype, voice-enabled services such as Google Assistant and the Web Chat Assistance, which can be seen below. To find out more and to start using the system, please visit here.

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St Johns is Supportive

21/10/19

Here at the centre, we care passionately about the local community, which is why we are supporting KnifeSavers initiative to fight knife crime across Merseyside.

Unfortunately, there have been 48 stabbings in Merseyside this year, of which four were fatal. Nikhil Misra, a surgeon at locally based Aintree Hospital has launched a wider safety campaign to educate the general public to deal with life threatening bleeding caused by knife injuries.

Bleeding control kits have now been launched across Liverpool to help save the lives of stabbing victims. The packs, which contain scissors, gloves, tourniquets and a chest wound sealant have been launched to fight the epidemic of knife crime. Initially, a set of 100 free kits have been distributed across Liverpool and it is hoped the scheme could eventually be rolled out nationally, with packs appearing in places such as schools and supermarkets.

Neil Ashcroft, St Johns Centre Manager said: “Knife crime is a serious issue facing our local communities and we understand that retailers, schools, bars and other public places can play their part. The team here at St Johns Shopping Centre are always looking at ways to improve our community and we are proud to be playing our part in tackling knife crime though this important initiative.”

Read more about KnifeSavers here.